Snacks with Bite FAQ

Delicious Snacks
for Aussie offices

Healthier. Safer. Cheaper. Easier.

We’ll Help You Energise Staff Wherever They Work

Snacks with Bite FAQ

Snacks with Bite FAQ

Snacks with Bite FAQ Snacks with Bite FAQ Can I create my own snack box?

We do offer the option to create your own custom snack box, however, this only applies to bulk orders for over 10 units.

For more information on creating your own custom snack box please contact us at sales@snackswithbite.com.au

Can I make amendments to my order?

We do offer the ability to make amendments to your snack box. Whether you are looking to create an order for 10 or 10,000 we are here to put together the perfect snack plan for you.

To find out more information on how you can customise your snack boxes or snack subscription please contact our sales team at sales@snackswithbite.com.au. Please note. minimum spends do apply.

I have a nut allergy, does my snack box or subscription plan contain nuts?

As we do not manufacture our snacks in-house we cannot 100% guarantee an item will not contain traces of nuts. However, all of the items in our snack boxes are individually packaged with all ingredient information required. If you require a specific selection of nut-free snacks please contact us directly at sales@snackswithbite.com.au.

What is the best way to contact Snacks With Bite?

We are always happy to chat with you about any queries you may have, we can be contacted via phone or email.

Should you have any questions or concerns please call us on 1300 716 519 or email us directly at customerservice@snackswithbite.com.au

For any sales inquiries please email sales@snackswithbite.com.au.

What comes in my snack box subscription?

We have descriptions on all of our snack boxes that outline exactly what comes in each snack box option. If you are unsure, please refer to the description when viewing each snack box option.

Do you offer vegan, gluten-free or vegetarian snack boxes?

Yes, we offer a range of gluten-free, vegan and vegetarian snack boxes to cater to specific dietary requirements. We also have a wide selection of delicious sweet and savoury snack products that are gluten-free, vegan and vegetarian in every box. Customising your corporate order for specific dietary requirements? Contact us directly for a full list of speciality snack items available via sales@snackswithbite.com.au

Are your snack boxes gluten-free?

As we do not manufacture our products in house we cannot 100% guarantee an item will not contain traces of gluten. However, all of the items in our hampers are individually packaged with all ingredient information required.

How does my snack box come packed?

All of our snack boxes come presented in a beautifully designed presentation box with our custom Snacks With Bite sleeve.

What are your business hours?

We operate Monday to Friday 9:00 am -5:00 pm AEST, any queries outside of these hours be sure to send us an email and we will get back to you as soon as we can.

How will my staff at home know who sent them their snack box?

We offer complimentary gift cards that go with all of our snack boxes. You can customise the message so your staff working from home will know straight away that their delicious snacks came from your company!

Can I swap items within my snack box deliver?

For bulk orders, we can customise snack boxes. Please contact us directly if you would like to switch up your snack rotation! Please note we are unable to customise on any orders under 10 units. For custom snack boxes and subscription, queries click here

Where do you source your snack products from?

We have gone to great lengths to source the tastiest and healthiest snacks that we can! Making sure each of our snack delivery boxes provides a nutritious and delicious experience. We have great relationships with all of our locally Australia suppliers to ensure that we are getting the best products to help fuel you and your team in the office or at home for more productive, energised employees!

Do you have any shipping restrictions?

We currently ship Australia-wide via our fast, contactless delivery service. We do not currently ship internationally.

What’s the difference between a snack display box and a regular snack box?

For outside of at-home snack delivery, we have created a Snack Display Box for your team’s easy snacking accessibility in the office! Our snack display box acts as a customised serving tray that will be shipped with your first corporate order in addition to your first box of office snacks to make sure. The Snack Display Box helps to keep your office snacks, clean, accessible and organised in any office kitchen or breakroom. Plus it’s a great way to showcase healthy treats on offer to both staff and office visitors.